Best Western Plus Executive Residency Carlsbad Hotel

The property overall was great. It was a relatively new hotel. The room we paid for was spacious (King bed/kitchenette area/private bathroom) and clean upon check-in. The bed was very comfortable, the television worked fine and the kitchenette was stocked with plates, silverware and utensils if needed. The bathroom had body wash, shampoo and conditioner dispensers mounted to the wall which was convenient. The only thing that I took issue with was the towels which were white but had a few spots of discoloration which I take to mean that either hotter water or more bleach is needed when cleaning them. discovered a few long hairs inside a bath towel that appeared to have made it through the wash and fold. The breakfast was great and had a bit of variety. Coffee, cereal, yogurt, muffins, danishes, toast, bagels, scrambled eggs (sausage patties or bacon. Breakfast potatoes- depending on the day) and pancakes made via an automated machine. All good stuff. They only needed a waffle maker and it would have been out of the ballpark! The staff was great! Very courteous and friendly!!!

Breakfast was very nice. The area was clean and the staff refilled things as needed. Hotel room was clean.

The staff were friendly and helpful

The hotel was extremely nice and very clean. The bed was very comfortable and we were able to get a good nights sleep.

This was the best stay I've had from booking.com. The staff was amazing!!! The breakfast, at the time, was a little over cooked.